Terms & Conditions Of Sale
Shopper information and legal notices
247curtains.co.uk are completely dedicated to your total satisfaction. If you have any suggestions or comments please complete our contact form or email us at info@247curtains.co.uk.
Sample Requests
Although we do our best to represent the colour and texture of our fabrics as accurately as possible, computer monitors vary significantly. Because most of our products are custom made, we cannot accept any responsibility for products which do not match you décor exactly. If an exact colour match is required, then please request a sample before placing your order as we can only accept returns in cases where we have supplied incorrectly.
Once you receive your sample, keep in mind that all samples may still have minimal colour variations as stated by the manufacturers. In addition to the above considerations regarding colour, we'd like to suggest that you order all of your blinds of a given colour at one time. There are sometimes slight variations between dye lots.
Window Measurements
Made to Measure Curtains: Prices quoted are per pair. All are made with 100% fullness which ensures a luxurious feel and appearance.
Ready Made Curtains: Prices quoted are per pair unless otherwise stated.
Please see measuring guide for further details.
Payment Options
All orders are paid for when your order is placed. Visa, Mastercard, Switch & Maestro are accepted online. Cheques, postal orders etc must be sent to us before your order is started. All orders paid by cheque will require a holding period of 7-10 days for your cheque to clear before the order will be put into production.
Changes, Cancellations and Refunds (made to measure curtains and blinds)
Because our products are custom made to your exact specifications, they are not suitable for resale by us, therefore, it is important that you are sure of your purchase decisions prior to placing your order. We send your order details to the factory and automatically charge your credit card for the total sale price, immediately after you complete your online order. Unless there is a delay in placing your order because we need additional information from you, an order received from you for in stock materials before 3.00 pm will normally begin production within 12 hours.
Cancellations and Changes in orders can only be made for a period of 12 hours after your order is placed. All cancellations and changes effected during this 12 hour period will be subject to an administration charge of 6%. In the event that you cancel your order during this 12 hour period, 247curtains.co.uk will refund your money minus this administration charge. Under no circumstance will 247curtains.co.uk either refund any money or issue any credits for a credit card purchase if the cancellation or change occurs at any time beyond this 12 hour period.
On extremely rare occasions there may be delays caused by out-of-stock materials, shipping delays, temporary factory overload, holidays, or other factors beyond our control. In the event of a known delay, you will be contacted that day. 247curtains.co.uk reserves the right to reject any order, at its discretion.
Changes, Cancellations and Refunds (ready made curtains and curtain poles)
All ready made curtains and curtain poles are covered by our 21 day no quibble returns policy. If you decide to return your order we'll refund you in full (less any carriage charges) provided that you return the goods at your own expense within 21 days of receipt and that they are unopened and in their original packaging.
Your statutory rights remain unaffected.
FastTrack Orders
Please note that once a FastTrack order is placed we can not guarantee to be able action any cancellation or amendment requests as our factory often start working on these orders within a few minutes. Obviously we will always do our best to accommodate these requests as long as the blinds haven't been made.
On extremely rare occasions there may be delays caused by out-of-stock materials, shipping delays, temporary factory overload, holidays, or other factors beyond our control. In the event of a known delay, you will be contacted that day. 247blinds.co.uk reserves the right to reject any order, at its discretion.
Delivery Dates
Please note we endeavor to deliver all our products on the scheduled delivery date however any delivery dates given or implied are estimates and should not be considered a guarantee that your order will be delivered on that day. Also it is possible that if your order contains a variety of products that they may be delivered separately by different carriers.
Discontinued and/or Back Ordered Items
247curtains.co.uk has no control over materials that are discontinued or placed on backorder by the various manufacturers. 247curtains.co.uk will make every effort to remove discontinued items as soon as we are made aware of them and will notify you whenever we receive notice of any backorders.
VAT
All prices quoted on our website are inclusive of VAT at the prevailing rate.
Inspection of Merchandise
IMPORTANT: Inspect your delivery as soon as you receive them and notify 247curtains.co.uk immediately of any damages in shipment. Also, please check to make sure that the products you ordered were made exactly as you specified when you ordered them. If you notify 247curtains.co.uk that the merchandise has been damaged in shipment or was made incorrectly within 48 hours days of the date that the merchandise is delivered to you, 247curtains.co.uk will have the damaged merchandise either repaired or replaced at no cost to you.
If you do not notify 247curtains.co.uk that the merchandise has been damaged in shipment during this 48 hour period, 247curtains.co.uk will not repair or replace the damaged merchandise at no cost to you.
Reaching Us
If you need to reach us, please use our contact form or email us on info@247curtains.co.uk, alternatively, use the following contact details: -
Phone: 0845 4744 247 (Monday to Thursday - 9.00am to 5.30pm)
If the line is busy you will be directed to our answer phone.
Please leave a message and we will contact you.
Fax: 0808 280 1459
Address
247Curtains.co.uk is a trading style of 247 Home Furnishings Ltd
APEX House
172 Blackmoorfoot Road
Crosland Moor
Huddersfield
West Yorkshire
HD4 5RE
Co reg no 5635682 VAT no 875 5055 01
