Delivery Times

 

At 247curtains, we pride ourselves on offering a superior delivery service to all our customers. Not only are our delivery times the fastest in the industry but with our incredible FastTrack service, they have just got even faster!

FREE DELIVERY OVER £149

We provide free delivery on all orders over £149 and only £7.95 for orders under £149!

STANDARD DELIVERY

We cover the entire UK and our standard delivery service is one of the fastest in the industry.

Made to Measure Curtains are usually despatched in about 9 - 11 working days unless otherwise stated (please see individual product details for specific delivery times).

Made to Measure Roman Blinds are usually despatched in about 6 - 8 working days unless otherwise stated (please see individual product pages for specific delivery times).

Ready Made Curtains are usually despatched the same day for any order placed before 12noon or within 1 - 2 days of placing the order.

Individual delivery times are available on each product page so we advise to check your selected product page for an up to date estimated delivery time. Up to date information is provided at each step of your order journey, meaning it really is as simple as Measure, Order and Fit!

FASTTRACK DELIVERY SERVICE

Our FastTrack delivery option allows you to get your new curtains or roman blinds in as little as 24 - 48 hours and for only a small premium of £9.95 on your whole order.

All curtain orders which are selected as FastTrack and placed before 10am will be despatched the NEXT DAY!

All roman blind orders which are selected as FastTrack and placed before 10am will be despatched the SAME DAY!

Any Fasttrack orders which are placed after 10am will be despatched on the next business day after the stated above.

Please note that we refer to days as business days and as such, any Fasttrack orders placed on a Friday will be delivered or despatched on the next available business day (not a weekend).

This is only available on products which display our Fasttrack logo: FastTrack Delivery Service.

Just add this option at the basket stage to take advantage of this fantastic service!

 

FAQ

Where is my order? / Do I get notified of despatch?

From placing your order to despatch we will keep you up to date of each step of the journey via email. You can also view the status of your order using our online tracker here. Once despatched, we will email you and provide a tracking number for the courier.

Is delivery charged per item or per order?

Delivery is charged for the whole order, no matter how many products you order or your delivery is free if your order is over £149. There is an additional one off charge per order for our premium Fasttrack service.

Can I select a different delivery address to my billing address?

Yes, of course! At the checkout, you will be asked for your billing address where there is a box for "Ship to this Address" that you can un-tick which will provide you with an option to enter a different address for delivery.

Where do you ship your made to measure products?

We cover the entire UK including Northern Ireland, Channel Islands, Isle of Wight, Isle of Man and the Scottish highlands and Islands with no further delivery charge (anywhere else not mentioned may result in additional delivery charges). Please note that extremely large blinds or deliveries to any non-mainland destination may take an extra 1-2 days for the courier to ship.

Where can I FastTrack my order to?

Like our standard delivery service, our Fasttrack service covers the entire UK, including non mainland destinations. Please note that once a FastTrack order is despatched, delivery may take up to an extra 1-2 working days for any non-mainland destination.

What if I am out when the courier attempts delivery?

Do not worry - If the courier calls to deliver your goods when you are out, they will leave their card with details to re-arrange a convenient day for a free re-delivery. Please note that most couriers will only hold the goods undelivered for so long before returning to us and re-delivery at this stage may be chargeable.

I have placed a Fasttrack order after the cut off time of 10am, when will I receive my order?

If you have missed our 10am Fasttrack cut off time, your order will still be made very fast but will instead be despatched two business days later instead of one for Curtains (or on the next business day for Romans). You will receive your order the day after that, roughly 48-60 hours after placing the order.

The parcel / product is damaged, what do I do?

Our products are well packaged to avoid damage but if you find the parcel is damaged on arrival then please mark it as 'damaged' when you sign the couriers delivery note. Once you inspect your goods, should you find that your product is indeed damaged then we are very sorry and are here to help. Please contact our customer service team who will be able to rectify the situation.

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